Last updated: October 27, 2026 · Version 1 — these terms are being reviewed by our attorney. If anything changes, we'll tell you before the new version takes effect.
Between: Verna Software LLC d/b/a VoltCare, a Kansas limited liability company (Kansas Business ID 10093365) ("VoltCare," "we"), and you — a technician, apprentice, or crew member joining the platform through your company's crew invite ("you"). Accepted when you join from your invite link; your acceptance is recorded with a timestamp and version.
Your employer is your contracting company — never VoltCare. Your pay, your schedule, your employment terms are between you and them. VoltCare is the tool your company runs its field work on, and these terms cover how the tool treats you and what it expects from you.
When you join, you're recorded as an Apprentice until VoltCare verifies your claimed license against the issuing source (state records, ICC/Prometric). By joining you consent to that verification and to providing your license number and state for it.
Nobody — not your employer, not you — can edit your level. Once verified, your level is a platform fact. A customer seeing "Journeyman" or "Master" next to your name knows it was checked, which is exactly what makes it worth something.
The app shares your location only while you're en route to or on a job. Off the clock, the platform does not see, store, or care where you are.
Clock-ins are checked against the job site. GPS drifts — basements and metal buildings kill it — so an out-of-fence or no-fix clock-in is flagged for a human to look at, never auto-punished. The system reports what it saw; people decide what it means.
The customer sees your photo, name, company, and — within five miles, while working their job — your location on a map. That's what makes them open the door without fear. It works for you too: "on my way" becomes something they can see.
Your hours come from the server-timed clock: clock in on site, clock out when done. Those verified hours build the customer's bill at your company's rates and build your verified work history.
Play it straight: no clocking in from the parking lot of a different job, no leaving a clock running through lunch, no checking out parts to a job that didn't use them. The record protects you exactly as long as it's true.
Your clock starts when your supervising journeyman's does, and your supervised hours accumulate toward your licensing requirements — the platform keeps that ledger for you. You can do the work and log the parts, but you cannot confirm a job complete: that signature releases money and vouches for workmanship, and it belongs to a licensed judgment.
Platform policy requires your employer to pay you at least 1.5× your regular rate for platform jobs worked outside normal business hours. If that isn't happening, report it to VoltCare — it's a condition of your company's access to after-hours dispatch, not a favor.
The On-Call competition is open to verified journeymen and masters. Opting in is yours to choose; standings are computed from the record.
Your verified hours, your streaks, your exam-prep progress — that history is yours. If you change employers on the platform, your verified license level and personal history travel with you; your former employer's business data (their customers, their catalog) stays theirs. You can request an export of your record anytime.
The exam-prep tools (drills, flash cards, Daily Five) are free for every tech, never gated by your employer's subscription tier. Career growth is a platform promise, not an upsell.
The short version: be the person the customer's screen says is coming. Falsifying records, manipulating the clock, harassing customers, or misrepresenting your license are grounds for platform suspension — with the record shown to you and a chance to respond, the same due process everyone gets.
The platform is provided as-is. These terms are between you and Verna Software LLC only for platform use — nothing here creates employment, changes your employment terms, or makes VoltCare responsible for your employer's obligations. Kansas law governs; disputes with us go to good-faith conversation, then arbitration in Douglas County, Kansas, with small-claims court always available. See also the privacy policy.